Holtkamp Engineering is seeking a motivated, articulate, and customer-focused professional to join our growing team as a Customer Service Consultant. If you’re passionate about delivering exceptional service and want to build a rewarding career within a dynamic and innovative company, we’d love to hear from you.
Key Responsibilities:
-
Handle inbound calls and provide first-class customer support.
-
Respond to inquiries regarding our products, services, and general account information.
-
Process transactions, including payments and account updates, with accuracy and efficiency.
-
Resolve customer issues with professionalism and empathy.
-
Identify opportunities to recommend or upsell relevant products and services.
-
Maintain detailed and accurate customer interaction records.
Ideal Candidate Profile:
-
Strong verbal and written communication skills.
-
Excellent problem-solving and multitasking abilities.
-
A proactive and customer-first mindset.
-
Prior experience in customer service or a call center environment is an advantage.
-
Confidence in using CRM systems and digital communication tools.
Why Join Holtkamp?
-
Be part of a values-driven company committed to excellence and sustainability.
-
Work in a supportive and inclusive team environment.
-
Opportunities for career growth, learning, and professional development.
-
Make an impact in a company that values both performance and purpose.
If you’re ready to contribute to a growing brand and make a difference in how we connect with and support our clients, apply now and become part of the Holtkamp success story.
